- B2B
- E-commerce
- Mobile app
B2B mobile app that revolutionizes wholesale flower sales.
- B2B
- E-commerce
- Mobile app
- Android
- iOS
- React Native
- Mobile Developer
- UX/UI Designer
About the Project
Expectations
The main goal of the project was to create an innovative B2B mobile application that would put Krox Flowers ahead of the competition and significantly improve the wholesale process. The client expected a solution that would:
- Closed platform for contractors – the application is to be available only to verified business customers (florists, wholesalers), who can see prices and place orders. Controlled and secure access.
- Functional like an online store – even though it’s B2B, the app is supposed to work seamlessly like a regular e-commerce site: browse products, add to cart, finalize order, pay online.
- Booking system for large orders – contractors often order large quantities of specific flowers in advance. The application must allow real-time reservations and availability management.
- Anonymous version without prices – potential customers who do not yet have an account can browse the assortment and learn about the offer, but without access to prices and ordering options.
- In-app payments – full integration with payment systems so that contractors can conveniently settle their orders directly in the app.
- Availability on iOS and Android – the app must work on both major mobile platforms because contractors use different devices.
- Ease of use – despite advanced B2B functionality, the application is intended to be intuitive and quick to use. Contractors often order on the go, between client meetings.
Challenges
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Time-consuming order processing – contractors ordered by phone or email, which required manual handling of each inquiry, confirming availability, sending quotes and invoices. This generated a huge amount of administrative work.
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Lack of transparency of availability – customers did not know in real time what flowers were available and in what quantities. They had to call and ask, which often ended in disappointment when a particular product was no longer available.
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Delays in communication – the time between customer inquiry and order confirmation was too long. In the flower business, where freshness is crucial, every hour matters.
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Lack of tool for mobile customers – contractors (florists) are often on the move, visiting customers, being at events. They needed the ability to order quickly from their phone, without having to call or wait on a computer.
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Difficulty in competing with modern importers – other companies began to implement digital solutions, and Krox Flowers risked falling behind technologically, despite the advantage in product quality.
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Lack of an online payment system – all payments were settled by wire transfers, invoices, sometimes by cash. This prolonged the billing process and generated additional accounting work.
Project Process
Solutions
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Mobile-first B2B – the first of its kind in the floral industry to move all wholesale sales to a contractor’s phone.
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Closed access with showcase version – a secure platform for verified customers + the ability to preview the offer for potential partners.
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Everything in real time – product availability, reservations, orders and payments synchronized instantly.
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Closed-loop B2B platform with permission system
We have created an advanced authorization system that distinguishes between verified contractors and anonymous users. Contractors, after logging in, see the full range with prices dedicated to them, can place orders and make payments. Anonymous users can browse the product catalog without prices – ideal for potential customers who want to know the product range before establishing a relationship. This increases business security while acting as a marketing tool. -
Reservation and management system for large orders
We have implemented reservation functionality that allows contractors to order large quantities of flowers in advance. The system automatically checks availability in stock, locks in reserved quantities and updates inventory in real time. Contractors can see what’s available off-the-shelf and what takes time to import. This eliminates the frustration of product unavailability and allows better planning of purchases. -
E-commerce experience in B2B mobile
We designed the app to work like a regular online store – intuitive product browsing, filtering, adding to cart, quick checkout. Even though it’s B2B, users don’t have to learn complicated ordering systems. They can order flowers on their way to a customer meeting, just as easily as they order food in the delivery app. This greatly speeds up the buying process. -
Online payments in the app
We have integrated the application with online payment systems, which allows contractors to regulate orders directly in the application – by card, bank transfer, BLIK. This eliminates the need for manual invoicing and payment tracking. Everything is automatic, secure and compliant with legal requirements. This speeds up billing and reduces the burden on Krox Flowers’ accounting department. -
Cross-platform development with React Native and Supabase
We built the app in React Native, which allowed us to simultaneously create iOS and Android versions with significant cost and time optimization. Supabase as a backend provides modern architecture, real-time data synchronization, scalability and security. The solution is ready for the dynamic growth of the company and easy addition of new functionalities in the future. -
Intuitive UX designed in Figma
The entire interface was carefully designed in Figma with an emphasis on simplicity and speed of use. Contractors often use the app on the go, between appointments, so every step had to be simplified as much as possible. Large buttons, clear typography, logical navigation and a minimum number of clicks to finalize the order – all in accordance with mobile UX best practices.
Effects
The implementation of the Krox Flowers project provided the client with an innovative tool that puts the company ahead of the competition and opens up new opportunities for business development in the floral industry.
The first app of its kind in the industry, Krox Flowers has pioneered digitization in the Polish flower import industry, gaining a significant competitive advantage.
A revolution in contractor service – orders that previously required phone calls and emails are now completed in a few clicks on the phone. This saves dozens of hours of work per week for both Krox Flowers and their contractors.
Real-time availability – contractors know in real time what is available and can place orders immediately without having to wait for confirmation.
Payment automation – integration with online payment systems has eliminated manual billing work and accelerated the financial flow.
Scale-ready – The application is designed and built to allow you to easily add new features, products and contractors as your business grows.
The showcase version for leads – the anonymous version of the app acts as a marketing tool, showing potential customers the richness of the assortment without revealing prices.
Professional image – a modern mobile app builds the perception of Krox Flowers as an innovative company that invests in technology and customer convenience.
In the process of approval in the stores – the application goes through the approval process in the App Store and Google Play, which confirms that all technical and security standards are met.